How to certify an email with legal value
The ways to certify an email
Every workspace has a dedicated TrueScreen address. Add it to an email and the message is certified together with its attachments, from any email client.
- Method 1Recommended
TrueScreen in copy
For the emails you send. Add the TrueScreen address in To, Cc or Bcc and send.
Any email clientAdd TrueScreen in copy - Method 2
An email you received
Forward it to the TrueScreen address: the email that TrueScreen receives is certified.
Any email clientForward an email - Method 3
Incoming emails
A forwarding rule on your mail server sends incoming emails to TrueScreen. Emails from enabled senders are certified.
Your mail serverSet up a rule
How do you certify an email you send?
Copy your workspace address from the Portal and add it to the recipients. The email and its attachments are certified as TrueScreen receives them.
How to certify an email with TrueScreen PortalVideo tutorial · 1:09
How to certify an email with TrueScreen PortalVideo tutorial · 1:09
How to certify an email with TrueScreen PortalVideo tutorial · 1:09
How to certify an email with TrueScreen PortalVideo tutorial · 1:09
How to certify an email with TrueScreen PortalVideo tutorial · 1:09
How to certify an email with TrueScreen PortalVideo tutorial · 1:09- 1
Copy the address
In the Portal, under “Certify conversations” click “Email”, then “Copy address”. The address you send from must be enabled in the Portal.
- 2
Add it and send
Paste the address in To, Cc or Bcc and send as usual. In Bcc the other recipients do not see it.
- 3
Find it in the Mail archive
In the Portal open “Archive”, then “Mail archive”: open the email to download the report.
How do you certify an email you received?
Forward it to the TrueScreen address: the email that TrueScreen receives is certified, with a certified date from the moment it is received.
Forward and add TrueScreen
In your email client choose “Forward”, put the TrueScreen address in “To” and send.
How do you certify incoming emails with a forwarding rule?
Whoever manages your email sets a forwarding rule on the server to the TrueScreen address. Emails from enabled senders are certified.
- Incoming emailReceived in your company mailbox
- Forwarding ruleSet on the mail server, to the TrueScreen address
- Certification in the Mail archiveWith a qualified electronic seal and timestamp
What a certified email contains
Original message
The whole email as an .eml file, exactly as TrueScreen receives it.
Attachments
Each attachment with its SHA-256 fingerprint, except calendar invitations.
Report data
Dates, sender, recipients, subject, text and the SPF, DKIM and DMARC results.
Electronic seal and timestamp
Qualified under the European eIDAS regulation.
Original headers
All the technical headers of the message, as they arrived.
Any email client
It works with any email program, nothing to install. Emails from enabled senders are certified.
What legal value does a certified email have?
An email certified with TrueScreen carries full legal and evidentiary value, worldwide.
Certified as received
The email and its attachments are certified exactly as TrueScreen receives them.
Qualified electronic seal and timestamp
They fix the content and the date under the European eIDAS regulation.
Verifiable integrity
Any change to the email, the attachments or the report, however small, is detected.
Questions about certified emails
Is it the same as a registered email service?
No. A registered email service proves sending and delivery. TrueScreen certifies the content of the email and its attachments. Where the law requires a registered service, keep using it.
Can I certify an email I already received?
Yes. Forward it to the TrueScreen address: the email that TrueScreen receives is certified, with a certified date from the moment it is received.
Does it work with Gmail and Outlook?
Yes, with any email client, including Apple Mail: you just add an address to the recipients, there is nothing to install.
Does it prove that the recipient read the email?
No. It certifies the content of the email and its attachments as TrueScreen received them, not that the recipient received or opened it.
Can the other recipients see the TrueScreen address?
Only if you put it in To or Cc. In Bcc it stays hidden. Use one TrueScreen address per email.
How much does it cost?
Emails are counted per item and use the credits of your workspace. When you sign up you get 2 free credits.
Certify your first email
Sign up and get 2 free credits.
