Certified transport and proof of delivery

Transport documents, goods condition and reception signatures certified at the source: every delivery leaves proof that holds up.

No disputes over what arrivedDelivery closed on the spotInvoices matched without chasing
Logistics operator photographing a palletised load at the loading bay with a smartphone

A shipment leaves a trail behind it: the transport document, the state of the goods, the signature at handover. Most of it lives in photos and copies nobody can vouch for. TrueScreen certifies every step at the source: the proof holds up against any dispute, and the file is closed when the truck leaves.

SectorLogistics, transport, distribution, retail, manufacturing
FunctionLogistics, warehouse, administration, procurement, compliance
Key processTransport document issue and receipt, proof of delivery, reconciliation
Certified contentTransport documents, goods condition, reception signatures, discrepancy notes
OutputCertified documentation and reporting with legal value
AdoptionApp / Web / API / SDK

Needs

  • There is a lot of dataEvery shipment produces documents, photos and signatures.
  • Capture is fragmentedWarehouse, drivers and carriers each record in their own way.
  • Evidence is easy to contestA photo with no certain time proves nothing about the damage.
  • Reconciliation is slowLining up documents and invoices afterwards costs days.
  • Audits expose youWithout structured evidence the company stays exposed.

Solution

TrueScreen fits into the shipping process. Warehouse teams, drivers and receiving staff certify at loading and at handover, on the App or the Web Portal, so every leg of the journey is recorded to the same standard.

  • Forensic capture at the source. Data is born certified, not sealed afterwards.
  • Immutable metadata. Date, time, GPS coordinates and a digital seal.
  • One archive. Sender, carrier and recipient look at the same file.
Receiving clerk checking incoming goods against the transport document in a distribution centre

Tailored processes

Guided capture flows, shaped on the real shipping process.

Content from the field

Photos, videos, audio and documents collected at the truck, certified at the source.

Custom reporting

Summary documents generated to the template the company already uses.

System integration

API and SDK for ERP, warehouse and transport systems in use.

Benefits

Certainty and legal value
  • Evidence with legal value. Admissible in court and in audits.
  • No disputes over what arrived. Certified, georeferenced records settle condition and quantity at handover.
  • Full traceability. Every step from loading to delivery stays verifiable over time.
Speed and efficiency
  • Delivery closed on the spot. The handover ends at the gate, with no work left over.
  • Invoices matched without chasing. Document references line up with the deferred invoice.
  • Claims resolved faster. The record is already there when the customer opens a claim.

What gets certified

Smartphone framing a wrapped pallet to certify the condition of the goods
EVIDENCE 01

Goods photos

Condition, packaging, seals, damage.

Smartphone recording a forklift loading a pallet onto a truck
EVIDENCE 02

Loading videos

Loading, sealing and unloading filmed from start to finish.

Smartphone recording a voice note about a delivery discrepancy
EVIDENCE 03

Voice notes

Remarks dictated at the delivery point.

Smartphone capturing a transport document on the tailgate of a truck
EVIDENCE 04

Documents

Transport documents, delivery lists and certificates imported as they are.

Smartphone showing a message with an attachment about a shipment
EVIDENCE 05

Email and messages

Exchanges with carrier and customer, certified with their attachments.

Smartphone showing the map location of the delivery point
EVIDENCE 06

Delivery location

Coordinates, date and time on each file.

Regulations

Freight transport sits in a heavily regulated area: Regulation (EU) 2020/1056 obliges authorities to accept transport information in electronic form, and Article 30 of the CMR Convention turns delivery without written reservations into a presumption that the goods arrived as described. Over all of it sit eIDAS, the GDPR and the NIS2 Directive: the content must be tied to a specific time and place, and that is what decides whether it stands up.

Transport coordinator reviewing shipping documents in a logistics office beside the warehouse

Frequently asked questions

How does TrueScreen certify a transport document?
The document is captured or imported through the App or the Web Portal and sealed at that moment with immutable metadata: date, time, GPS location and a cryptographic hash, protected by a digital seal and a qualified timestamp. The result resists repudiation.
Is certified proof of delivery admissible in a dispute?
Yes. Certified content carries a digital seal and a qualified timestamp under the eIDAS Regulation, which give it legal value across every EU member state. It stands up in court, in carrier liability claims and in insurance checks.
What is certified during transport and delivery?
The transport document, photos and videos of the goods at loading and unloading, the signature taken at handover, any reservation on damage or missing packages, and supporting papers such as delivery lists and conformity certificates.
Does it help with electronic freight transport information?
Yes. Regulation (EU) 2020/1056 requires authorities to accept freight information in electronic form. Certified documents export to PDF and JSON with their metadata intact, ready to be handed over during a roadside stop or a warehouse check.
How does it shorten reconciliation with invoicing?
Every certified document keeps the references of its shipment, so the deferred invoice lines up automatically instead of by hand. Discrepancies surface at delivery, not weeks later when the invoice has already gone out.
Can TrueScreen integrate with existing logistics systems?
Yes, via API and SDK, with ERP, warehouse and transport management systems and with carrier portals. Certified documents and reports export to PDF and JSON, so the record flows into the archive the company already uses.

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