How to certify an online review
The ways to certify an online review
A review captured with TrueScreen is certified as it appeared online, at the moment of capture. A screenshot you already have is certified only as a file.
- Method 1Recommended
On your computer
Open the page of the review and capture it, with its address and the network log.
Forensic BrowserUse the Forensic Browser - Method 2
From your phone
Open the review in the built-in browser of the app, or record the screen in the app where you read it.
App for iOS and AndroidCertify from your phone - Method 3
In your browser
In Chrome or Edge, with the Logins you already have: a screenshot of the page or a recording of the tab.
Chrome and EdgeUse the Browser Extension - Method 4
A screenshot you already have
A screenshot of the review is certified as a file, from the moment of certification. It does not prove what was online.
App and PortalCertify an existing file
How do you certify an online review with the Forensic Browser?
Every session starts with no browsing data. For each page you get the screenshot, the source code and the network log, and you can certify the files and videos on the page.
- 1
Download the Forensic Browser
For macOS 11 or later and 64-bit Windows 10 or later.
- 2
Start a web session
Sign in, click “Start web session” and choose “Targeted acquisition”.
- 3
Open the review and capture it
Open the page of the review, with the author, the date and the text on screen, and click “Capture page”.
- 4
End and certify
Click “End session”, choose “Certify the acquisition” and confirm.
Forensic BrowserHow do you certify a review from your phone?
In the app you open the review in a built-in browser that records the whole session. Each capture saves a screenshot and the archive of the page.
How to certify a web page on your phoneVideo tutorial · 1:44
How to certify a web page on your phoneVideo tutorial · 1:44
How to certify a web page on your phoneVideo tutorial · 1:44
How to certify a web page on your phoneVideo tutorial · 1:44
How to certify a web page on your phoneVideo tutorial · 1:44
How to certify a web page on your phoneVideo tutorial · 1:44- 1
Download the app
Free to download on the App Store and Google Play. Requires iOS 18.2 or Android 8.0 or later.
- 2
Open Web
Log in or sign up, then tap “Web” under “Certify now”.
- 3
Start the web capture
Tap “Start web capture” and confirm the phone request to record the screen.
- 4
Capture the pages
Open the page and tap “Capture” each time what you need is on screen.
- 5
Finish and confirm
Tap “Done”, check the preview and tap “Confirm and send”.
How do you certify an online review with the Browser Extension?
It works in Chrome and Edge, with the Logins you already have.
With the Browser Extension, step by step
Open the review in Chrome or Edge, click the TrueScreen icon, choose “Screenshot” and click “Certify web page”.
If the review could be deleted, certify it right away with the tool you already have.
How do you certify a screenshot of a review you already have?
You certify it as a file, from the app or the Portal: content and certain date are fixed from the moment of certification. It does not prove what was online or when: for that, capture the review with TrueScreen.
From the app
Under “Certify now” tap “File”, then “Import file” and “Import from Camera Roll”. Choose the screenshot and tap “Confirm and send”.
From the Portal
Under “Fast certifications” click “File”, drag the screenshots into the window and click “Confirm”.
What a certified review contains
PDF report
Screenshots of the pages, addresses, date, time and session data.
Electronic seal and timestamp
Qualified under the European eIDAS regulation.
SHA-256 fingerprint
If a captured file changes, it shows.
Web archive
The archive of each page, with text, images and resources.
Source code and network log
With the Forensic Browser, the source code of each page and the network log of the session.
Session video
With the app, the video of the whole browsing session.
What legal value does a certified review have?
A review captured with TrueScreen carries full legal and evidentiary value, worldwide.
Fake reviews and legal evidence: read the article →Fake reviews and legal evidence: read the article →
Forensic acquisition
The capture follows the international ISO/IEC 27037 standard for digital evidence.
Qualified electronic seal and timestamp
They fix the content and the date under the European eIDAS regulation.
Verifiable integrity
Any change to the capture or the report, however small, is detected.
Questions about certified reviews
Does the certification prove that a review is false?
No. It certifies how and when you captured the review, not whether what it says is true.
What if the review could be deleted?
Certify it right away with the tool you already have. The certification proves the content from the moment of capture: it cannot show what a page looked like before.
Which sites can I certify reviews from?
Reviews on the sites you open in a browser, such as Google, TripAdvisor or Amazon, are certified as web pages.
Can I certify a review I see inside an app?
Yes: record the screen with the TrueScreen app while you open the review and scroll it.
Which tool should I choose?
If the way the page was captured may be challenged, use the Forensic Browser. If the content matters and you need to be quick, the Browser Extension does the job; from your phone, use the app.
How much does it cost?
The cost depends on the type of capture and is shown before you confirm. When you sign up you get 2 free credits.
How can the recipient verify the certification?
With the ZIP package and the TrueScreen verification page: the check runs in the browser and nothing is uploaded.
Certify your first review
Sign up and get 2 free credits.
