Certified evidence of fire damage, captured on site

A loss adjuster documents the fire damage on site. Every photo, video and document is certified, time and location anchored, and tamper evident from capture.

Immutable at the source Legal value worldwide Time and GPS anchored
Insurance loss adjuster inspecting fire damage on site with a smartphone

The first hours on site decide the claim

After a fire the scene is short lived. The site visit is the only chance to record it, and what you capture now decides how fast the claim settles and whether it holds up.

Settle faster

Complete, certified documentation cuts the back and forth and shortens the liquidation.

Hold up in disputes

Evidence sealed at the source carries weight that ordinary photos do not.

Deter fraud

Tamper evident capture makes a staged or altered loss far harder to pass off.

What the rules expect, and why TrueScreen fits

Digital evidence must be collected without alteration, carry trustworthy time and origin, and keep a chain of custody. TrueScreen delivers this at the source: an official seal and timestamp with legal value, and time and GPS on every file. Unlike ordinary phone photos, it cannot be edited or contested.

ISO/IEC 27037 · digital evidence eIDAS · timestamps and seals Chain of custody GDPR · personal data

From capture to legal certainty

TrueScreen is the Data Authenticity Platform. It turns a site visit into a certified, legally valid record through a forensic methodology in four phases.

01

Forensic acquisition

Capture preserves authenticity at the source, with no alteration by AI, people or software.

02

Verification

The acquired information is verified before it is sealed.

03

Certification

An official digital seal and timestamp are applied, internationally recognized and legally incontestable.

04

Preservation

Certified evidence is kept on secure systems, ready for the claim file.

What the adjuster captures, step by step

A guided TrueFlow on the TrueScreen App. The critical evidence is captured first, with GPS and timestamp on every acquisition; context and the signature follow.

Capturing external photos of the fire damaged property
STEP 01

External photos

Facade, access and external perimeter, one photo per visible side.

Wide interior shots of the rooms involved in the fire
STEP 02

Interior wide shots

Overview of every room involved, to show the extent of the damage.

Close up photos of damaged structural parts
STEP 03

Structural detail

Close ups of damaged walls, ceilings and systems.

Photos of damaged movable goods
STEP 04

Damaged goods

Furniture, appliances and goods damaged or destroyed.

Photo of the presumed area of origin of the fire
STEP 05

Area of origin

The presumed ignition point and the spread marks around it.

Recording a walkthrough video of the damaged rooms
STEP 06

Walkthrough video

A continuous path through the rooms, proving the continuity of the scene.

Scanning the insured identity document on site
STEP 07

Insured ID

A scan of the insured identity document, when present on site.

Capturing documents shown on site such as invoices
STEP 08

Documents on site

Invoices, the fire brigade report if issued, anything shown on site.

Context and sign off. After the visual evidence, the adjuster adds the policy and claim references, the address with mandatory GPS, the apparent cause and notes, then closes with an electronic signature that seals the record.

A certified evidence package

At the end of the visit the output is a structured, certified record that speeds up settlement and stands up if the loss is ever contested.

  • Time and location anchored. Every acquisition carries a timestamp and GPS position.
  • Immutable at the source. No alteration by software, AI or people after capture.
  • Legal value. Official digital seal and timestamp, internationally recognized.
  • Lean by design. Estimates and rebuild values stay in the office, the field record stays certain.
  • Shareable. The certified report reaches the claims team in a few taps.

Built for the field, ready for your systems

The inspection runs on the TrueScreen App for iOS and Android, built for on site capture with forensic grade acquisition at the source.

  • App. The adjuster runs the guided TrueFlow from a smartphone.
  • API and SDK. Connect certified acquisition to your claims systems, or embed it in your own app.
TrueScreen mobile app for certified field inspection

About TrueScreen

TrueScreen is the Data Authenticity Platform that enables businesses and professionals to guarantee the authenticity and reliability of digital information, making critical processes faster, fraud-proof, and compliant with regulations. Through forensic-grade data capture, verification, and certification, combined with end-to-end provenance, TrueScreen guarantees the authenticity, traceability, and legal validity of digital information throughout its entire lifecycle.

Turn a site visit into certified evidence

Run the certified fire damage inspection as a guided TrueFlow.