Certified AML compliance: digital evidence for KYC and customer due diligence

Identity documents, verifications and KYC files certified with digital signature, timestamp and forensic metadata for AML compliance.

Anti-money laundering regulations impose growing customer due diligence obligations on financial institutions. The EU Anti-Money Laundering Directives, EBA guidelines on remote onboarding and the upcoming AMLR regulation require that every identity document collected is authentic, traceable and stored for at least ten years. Traditional processes based on scans, photocopies and fragmented archives do not produce evidence with probative value.

Synthetic identity fraud in Europe has grown by 378% in the past year, while the average cost of KYC operations per institution exceeds 72 million dollars annually. TrueScreen certifies every document collected during customer due diligence at the moment of acquisition: the result is structured, tamper-proof KYC files that reduce verification times and protect the institution from disputes and sanctions.

378%

synthetic identity fraud growth in Europe

(source)

$72M

average annual KYC cost per institution

(source)

10 yrs

minimum evidence retention under AML law

(source)

Industry

Financial services and banking

Business function

Compliance, AML, Operations, Back Office, Legal

Key process

Customer due diligence (KYC/CDD), identity verification, document collection, ongoing monitoring, evidence retention

Certified content

Identity documents, corporate registry extracts, AML questionnaires, beneficial ownership declarations, verification photos and videos, signed consent forms

Output

Certified documentation and reports with legal validity

Adoption mode

App / Web / API / SDK

Needs and challenges

  • Identity documents collected without a certain date, geolocation or integrity guarantees

  • Customer due diligence obligations under AMLD and AMLR not documentable with manual processes

  • Synthetic identity fraud and AI-generated documents undetectable by visual verification

  • Document collection fragmented across multiple channels with duplications and excessive timelines

  • Conflict between GDPR data minimization and AML long-term retention obligations

processo

Solution

TrueScreen integrates into the customer due diligence process as a native certification layer. The operator or customer collects identity documents, corporate extracts and declarations via mobile app or web portal. Each document receives a digital signature and qualified timestamp compliant with the eIDAS Regulation, with forensic metadata attesting date, time, location and collection device.

Customer identity can be verified via authenticated digital signature with OTP or biometric video verification. The KYC file is structured, tamper-proof and ready for regulatory archiving, with full traceability of every verification step.

What gets certified

Identity documents

ID card, passport, driving licence and residence permit with certified date and forensic metadata

Corporate documentation

Corporate registry extracts and company documentation for beneficial ownership verification

Questionnaires and declarations

AML questionnaires, risk profiles and declarations on beneficial ownership and source of funds

Biometric verifications

Verification photos and videos, PEP documentation and sanctions list screening

Expected benefits

  • KYC file with full probative value, independently verifiable

  • Documentable compliance with AMLD, AMLR, eIDAS, GDPR and EBA guidelines

  • Verification times reduced from weeks to hours with a complete digital session

  • Protection from document fraud with authenticity certification at source

  • Reduced operational costs by eliminating printing, scanning and physical archiving

Business area Key benefit
Compliance & AML Every KYC document carries a digital signature and qualified timestamp. The institution can demonstrate full traceability of the due diligence process during inspections, with evidence that meets AMLD, AMLR, and EBA requirements without manual reconstruction.
Legal Certified KYC files withstand document disavowal in court thanks to qualified digital signatures under the eIDAS Regulation. Each piece of evidence proves who collected the document, when, where, and with which device, reducing litigation exposure.
Anti-fraud Authenticity is certified at the moment of document capture, making synthetic identity fraud and AI-generated forgeries irrelevant. The institution no longer relies on visual inspection alone: the certification itself is the proof of authenticity.
Operations Customer due diligence completes in a single digital session instead of weeks of document exchanges. No more photocopies, scanning queues, or manual archiving. The structured KYC file is immediately available for verification and regulatory reporting.
Digital transformation TrueScreen integrates via API and SDK into existing onboarding platforms and core banking systems. The certification layer adds legal validity to digital workflows without requiring process redesign or staff retraining across the branch network.
Risk management Certified evidence reduces the regulatory risk profile by documenting every step of the verification chain. In case of sanctions or disputes, the forensic metadata proves the institution acted with due diligence at the time of onboarding.

Partners

Banks and financial groups, credit intermediation companies, payment and electronic money institutions, asset management companies, trust companies, virtual currency operators, financial advisor networks, professional firms subject to AML obligations (accountants, notaries, lawyers), audit firms.

Integrations

TrueScreen integrates with AML systems and platforms, compliance and risk management software, core banking and customer management systems, digital onboarding and KYC platforms, regulatory archiving systems, centralized digital archives, customer portals and home banking, electronic signature platforms.

FAQ: certified AML compliance with digital evidence

1) What documents can be certified during customer due diligence?
Il tecnico utilizza l’app TrueScreen per acquisire foto, video e documenti durante ogni fase dell’intervento. Ogni contenuto riceve automaticamente metadati immodificabili, timestamp, geolocalizzazione, hash crittografico e firma digitale, creando un record di autenticità verificabile da terzi.
2) How does TrueScreen ensure compliance with anti-money laundering regulations?
The certification provides each document with a digital signature, qualified timestamp and forensic metadata compliant with the eIDAS Regulation. This produces KYC files with documented traceability that support compliance with AMLD, AMLR, EBA guidelines and GDPR data retention obligations.
3) Can TrueScreen detect synthetic identity fraud or AI-generated documents?
Sì. TrueScreen consente di certificare checklist compilate sul campo, rapportini tecnici e dichiarazioni di conformità con data certa, firma digitale e metadati immodificabili, garantendo l’integrità del documento e la tracciabilità della compilazione.
4) How long does the certified KYC verification process take?
The entire customer due diligence process, including document collection, identity verification and questionnaire completion, can be completed in a single digital session. Verification times are reduced from weeks to hours compared to traditional paper-based processes.
5) Is the certified KYC file admissible as evidence in regulatory inspections?
Yes. Each document in the KYC file carries a qualified digital signature and timestamp under the eIDAS Regulation, which grants it full probative value in EU member states. The file documents who collected each document, when, where and with which method.
6) How does TrueScreen integrate with existing AML systems?
Sì. Le prove certificate con TrueScreen documentano con data certa lo stato del prodotto al momento dell’installazione e ogni intervento di manutenzione successivo, fornendo evidenze immodificabili e opponibili per la gestione delle richieste di garanzia.

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